IN WARRANTY RMA PROCEDURE
1. Print and Fill out the RMA form (Link attached PDF) entirely.
2. Provide a copy of the original receipt or proof of purchase.
3. Ship the item securely to the following address along with the RMA form and receipt to:
SMOK Warranty Service
130 Oak Park Dr.
Mooresville, NC 28115
There is a six months warranty for most of our battery operated devices. Some items may not be eligible for service due to misuse, damage, or other failures caused other than by manufacturer defects or premature failure. There is no warranty on cartomizers, atomizers, tanks, coils, drip tips, disposables, or any similar product unless it was DOA when you received it.