Battery problem

Not Charging

When plugged display shows not charging and battery capacity never change

Check USB cable and adapter whether they are working well.If it's still in malfunction and within 6 months warranty, you can ask for warranty from the store where you purchased it/SMOK US warranty center(if you are in the US)/us (submite a claim at :https://www.smoktech.com/sign-in?r=/after-sales/channel).

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Last shorter time after fully charged

Last shorter time after fully charged

Change battery to confirm whether battery capacity deducted after a period time of using

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Can't charge to 100 percent

Never be fully charged or always showing charging when plugged

Change battery and confirm whether it is battery problem

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Showing charging when unplugged

Showing charging when unplugged

Mod fault

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