Can't turn on/off

Can't turn on

Clicking 5 times in 2 second can't turn on

Please check if the battery fully charged and put in the right position,then try to click 5 times to turn it on.If it's still in malfunction and within 6 months warranty, you can ask for warranty from the store where you purchased it/SMOK US warranty center(if you are in the US)/us (submite a claim at :https://www.smoktech.com/sign-in?r=/after-sales/channel).

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Freeze during standby

Freezing during standby, can't access to menu

Take the battery out and put it back in, then check if device works.

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Auto turn off

Auto turning off when it is in functional or stand by

Please check if the coil or tank is in the right positon or try other tank see if it works.

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WARNING
This product is intended to be used with e-liquid products containing nicotine. Nicotine is an addictive chemical.
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