Others

Output short circuit

Remind of "OHMS TOO HIGH" or "OHMS TOO LOW"

Change a coil or tank to confirm whether the coil or tank cause the problem. If yes, please note coil or tank warranty only available when they are DOA. If the problem caused by MOD fault and still within 6 months warranty, you can ask for warranty from the store where you purchased it/SMOK US warranty center(if you are in the US)/us (submite a claim at :https://www.smoktech.com/sign-in?r=/after-sales/channel).

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The top cap of the tank is loose or falls apart

The top cap of the tank is loose, falls apart, or couldn't open by stuck.

Please note tank is out of our warranty scope, but if it is DOA and never be used, you can ask for warranty from the store where you purchased it/SMOK US warranty center(if you are in the US)/us (submite a claim at :https://www.smoktech.com/sign-in?r=/after-sales/channel).

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Airflow ring stuck or broken

Adjustable airflow ring can't be adjusted by stuck. Or the airflow ring broken and falls apart

Please note tank is out of our warranty scope, but if it is DOA and never be used, you can ask for warranty from the store where you purchased it/SMOK US warranty center(if you are in the US)/us (submite a claim at :https://www.smoktech.com/sign-in?r=/after-sales/channel).

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The LED light can't turn on

The LED light can't turn on

Please note tank is out of our warranty scope, but if it is DOA and never be used, you can ask for warranty from the store where you purchased it/SMOK US warranty center(if you are in the US)/us (submite a claim at :https://www.smoktech.com/sign-in?r=/after-sales/channel).

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Glass tube broken

Glass tube broken or damaged

Please note tank is out of our warranty scope, but if it is DOA and never be used, you can ask for warranty from the store where you purchased it/SMOK US warranty center(if you are in the US)/us (submite a claim at :https://www.smoktech.com/sign-in?r=/after-sales/channel).

Helpful or not? Y / N ( Contact us )
Thanks for your feedback.
WARNING
This product is intended to be used with e-liquid products containing nicotine. Nicotine is an addictive chemical.
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