Can't turn on/off

LED can not light up

Led can not light up when press 5 times fire button in 2 seconds

Make sure if the battery batteries with sufficient power.If it's still in malfunction and within 6 months warranty, you can ask for warranty from the store where you purchased it/SMOK US warranty center(if you are in the US)/us (submite a claim at :https://www.smoktech.com/sign-in?r=/after-sales/channel).

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LED flashes red 5 times then turn off

Automatically turn off

Make sure if the battery batteries with sufficient power. If it's still in malfunction and within 6 months warranty, you can ask for warranty from the store where you purchased it/SMOK US warranty center(if you are in the US)/us (submite a claim at :https://www.smoktech.com/sign-in?r=/after-sales/channel).

Helpful or not? Y / N ( Contact us )
Thanks for your feedback.
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