Other than the external battery device (Alien/G-Priv), there is an extra step for our customer to reset your built-in battery device, like Q-box.
Here is the steps：
When you connect the Q-box to computer, you need to press the button in the arrow to power off the device. Then find the correct file to follow the steps for updating.
This product is intended to be used with e-liquid products containing nicotine. Nicotine is an addictive chemical.
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